Client: ProSearch
Sector: Corporate / HR and Procurement
Challenge: ProSearch, a eDiscovery company, recognized the need to translate its internal values around equity and inclusion into tangible workforce and supplier strategies. With increasing pressure from clients and ESG-focused investors, ProSearch sought to evolve its diversity and inclusion commitments into a measurable, industry-standard model. This included creating supplier engagement frameworks, building internal retention systems, and exploring new pathways to workforce development that could scale nationally.
IP’s Role: Intelligent Partnerships (IP) provided strategic guidance across workforce, procurement, and ESG domains. Our support included:
- Designing a workforce-integrated equity strategy to move beyond surface-level commitments
- Developing new supplier policy frameworks that support Small and Minority Business certification and alignment
- Assisting ProSearch suppliers with the registration and certification process as Small Minority-Owned Businesses (SMBEs)
- Building out measurable ESG policies and positioning statements
- Supporting ESG reporting enhancements, resulting in a significant score increase on the EcoVadis platform
- Initiating the design of an innovative Registered Apprenticeship Program (RAP) in eDiscovery—a first-of-its-kind model that merges high-skill tech work with structured on-the-job training
Pillars Delivered:
- Advisory Services: Strategic planning and policy design for equity and ESG systems
- Technology Integration: Development of apprenticeship alignment for future workforce scaling
- Compliance Delivery: ESG benchmarking, equity reporting, and supplier engagement tracking
Outcomes: IP’s work with ProSearch resulted in:
- A 53% improvement in EcoVadis ESG reporting score (20-point increase in one year)
- Supplier registration support for multiple SMBEs
- Formal ESG policies that reflect client and investor priorities
- equity strategies aligned to workforce and supplier goals, not just standalone programs
- Groundwork laid for a new eDiscovery Apprenticeship Program to expand talent pipelines in legal tech
This partnership positioned ProSearch as a forward-thinking leader in inclusive business practices, while also strengthening operational readiness for ESG audits and future growth.
How Others Can Use This: Any mid-size to large company can replicate this model to enhance supplier inclusion, build talent pipelines, and improve ESG performance.